1. Secure Shipping guaranteed: When you order the items and checkout, we would receive the information and process the orders within 3-5 business days, this includes the time to gather and pack the goods, contact shipping company and shipping the goods.
2. Then the package will be shipped out after confirmation. If the item is in stock, you can get within 3-5 business days.
3. Please ensure you provide the correct information, such as consignee, address, email, telephone, etc. We would ship the goods to you according to the information, so please confirm it is 100% correct.
4. If you do not receive the package in a month from the date we sent out, please contact us and we will fully refund your payment.
We do our best to provide you 100% satisfaction. If you want to request for a return, please first contact our customer service and inform the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, unaltered or unwashed, etc. Within 7 days you can enjoy the return service, after the period we will not entertain any return or exchange. The shipping cost of return & exchange is bore by the customers.
For Returns:
Returns can be sent back within 7 days upon receipt, all returned items must never been used and in new condition. Buyers are always responsible for the shipping charges.
For Exchanges:
We only accept exchanges for new and never used items with all accessories and packing. Please send back the items within 7 days upon receipt. All return packages must be insured, exchanges will be sent out within 5-7 days once the return has been received. Buyers are always responsible for the shipping charges.
Important Notice:
1. Although we provide free shipping policy, we do not cover the shipping cost for return. Considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order.
2. Please contact our customer service first to obtain the return address.
3. We will not be responsible for the losses if the returned package gets lost during the shipment.